Pokestores.com FAQ

When do we Ship?

Pokestores.com Ships Every Wednesday and Every Friday after we send it out our System will automatically apply for the Tracking number within 2 to 3 Business Days to Your Order.

Changing Stock?

Our Stock can Change Every Minute why? If Customers from us Cancel the Product that they ordered the Stock will go up or We got a Restock.

Restock When?

Pokestores.com gets Restocks Monday and Friday. We are constantly in contact with our Supplier to Get fast Restocking. If you want to know when we will get a Restock for a Product that you are looking for just Chat with us One form of our Supporter Will help you to Find out when the Restock is coming.

Payment methods

Pokestores.com accepts a variety of payment methods online.

  • Sofort
  • Bank Transfer
  • IDeal
  • P24
  • Bancontact
  • Crypto
  • EPS

How much does shipping cost at Pokestores.com?

  • Shipping in Europe is free.
  • Shipping to US free.
  • Shipping to UK free.
  • Free shipping to the rest of the world.

Are the products at Pokestores.com original products?

  • All our products are original and sealed.

How long is my right of withdraw at Pokestores.com?

  • You have 14 days to return the goods.
  • 30 days after the order you can get your money back if you don’t receive the goods.

What is excluded from the right of withdrawal at Pokestores.com?

  • All Sealed Products.

How long do I have to cancel my order at Pokestores.com?

  • You can contact our support 30 minutes after placing an order and they will try to cancel your order (unfortunately not always possible as it is an automatic process).

How long does it take for support to get back to me from Pokestores.com?

  • Processing time for a request can take up to 48 hours, but our support team will do their best to respond as quickly as possible.